1. Information We Collect
PermitPro collects information you provide when creating an account, filing permit applications, and using our services. This includes:
- Personal information: name, email address, phone number, mailing address
- Professional information: contractor license number, company name, Home Improvement Contractor (HIC) registration number, Federal Employer ID Number (FEIN)
- Property information: property addresses, block and lot numbers, building characteristics
- Permit application data: job descriptions, equipment specifications, cost estimates, and related documents
- Insurance information: workers' compensation and general liability policy details, expiration dates
- Digital stamp information: license type, expiration dates, verification status
- Construction photos and plan documents uploaded for inspection review
2. How We Use Your Information
We use your information to:
- Process and manage permit applications with municipal building departments across Passaic, Bergen, and Essex counties
- Verify contractor licenses and digital stamps
- Send notifications about permit status changes, inspection schedules, and payment requirements
- Calculate permit fees based on municipal fee schedules
- Facilitate tri-party communication between contractors, homeowners, and building officials
- Track insurance and license expiration dates and send renewal alerts
- Comply with New Jersey Uniform Construction Code (UCC) requirements under N.J.A.C. 5:23
- Generate building department reports and analytics
3. Information Sharing
We share your information with:
- Municipal building departments processing your permit applications
- Other permit participants (contractors, homeowners, engineers, architects) as needed for permit processing
- State agencies as required by NJ UCC regulations, including the NJ Department of Community Affairs (DCA)
- Inspectors assigned to review your permit applications and construction work
We do not sell your personal information to third parties. We do not share your information with advertisers or marketing companies.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information. Digital stamps are encrypted and verified through in-person authentication at municipal building departments. All data transmission is encrypted using industry-standard TLS protocols.
5. Data Retention
Permit records are retained in accordance with New Jersey public records retention requirements. You may request deletion of your account, but permit records filed with municipalities may be retained as public records per state law. Construction photos and plan documents are retained for the life of the permit plus any applicable retention period.
6. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your account
- Opt out of non-essential notifications
- Receive a copy of your data in a portable format
- Know what information we have collected about you
7. Children's Privacy
PermitPro is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify users of material changes through the app or by email. Continued use of PermitPro after changes constitutes acceptance of the updated policy.
9. Contact Us
For privacy-related questions or requests, contact us at:
- Email: privacy@permitpro.ink
- Phone: (973) 555-0000
- Mail: PermitPro, Passaic County, New Jersey